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KVN Promos Digital Marketing Agency
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Terms and Conditions

Effective Date: 9th February 2026

Welcome to KVN Promos (“we”, “our”, “us”).

By accessing https://kvnpromos.ae, submitting enquiries, making payments, signing proposals, or using any of our services, you (“client”, “you”, “your”) agree to be bound by these Terms and Conditions.

If you do not agree with these terms, you must not use our website or services.

1. Scope of Services

KVN Promos provides digital marketing and related professional services including, but not limited to:

  • Brand strategy, creative, and design services

  • Website design, development, hosting support, and optimization

  • Search Engine Optimization (SEO, AEO, GEO)

  • Paid advertising (Google Ads, Meta, LinkedIn, X, etc.)

  • Conversion optimization, analytics, and reporting

  • Email marketing, automation, and retention strategies

  • Online Reputation Management (ORM)

  • Performance insight, dashboards, and scaling services

All services are delivered based on agreed proposals, contracts, or written communication.

2. Independent Contractor Relationship

KVN Promos operates strictly as an independent contractor.

Nothing in this agreement creates a partnership, joint venture, employment, agency, or fiduciary relationship.

You have no authority to bind or represent KVN Promos in any capacity.

3. No Guarantee of Results

Digital marketing outcomes depend on multiple external and uncontrollable factors.

Accordingly:

  • No guarantees are provided regarding rankings, traffic, leads, conversions, revenue, ROI, or business growth.

  • Any forecasts, timelines, estimates, or examples are illustrative only.

  • Results may vary due to competition, algorithms, budgets, user behavior, platform rules, and market conditions.

By engaging our services, you acknowledge and accept this limitation.

4. Third-Party Platforms & Dependencies

Our services rely on third-party platforms and systems including but not limited to:

  • Google, Meta, LinkedIn, X (Twitter)

  • AI / LLM platforms and automation tools

  • Hosting providers, CDNs, analytics, and email services

KVN Promos is not responsible for:

  • Platform outages, bans, suspensions, or algorithm changes

  • Policy updates, ad rejections, or account restrictions

  • Tracking inaccuracies or data loss caused by third parties

All such risks are accepted by the client.

5. Payments & Commercial Terms

a. Advance Payment

  • 100% payment is mandatory before commencement of any work.

  • No services, access, or setup will begin without full payment.

b. Partial Payments

  • If partial payments are accepted by exception, the client remains fully liable for the entire contract value.

  • Project handover or termination does not waive payment obligations.

c. No Refund Policy

  • All payments are strictly non-refundable once a contract, proposal, or service agreement is accepted.

  • This includes onboarding, setup, strategy, reserved resources, and execution costs.

6. Contract Termination

  • Either party may terminate services in writing as per agreed terms.

  • Termination does not entitle the client to refunds.

  • All outstanding dues must be settled before termination is effective.

7. Annual Price Revision

  • Services are subject to annual price revision.

  • Pricing may increase by 10%–15% annually, based on inflation, platform costs, and operational factors.

  • Any previously negotiated price is not guaranteed beyond the current term unless agreed in writing.

8. Client Responsibilities

The client agrees to:

  • Provide accurate information, approvals, and access on time

  • Ensure all content, claims, and materials are lawful and compliant

  • Respond promptly to project-related communication

Delays caused by the client may affect timelines and performance without liability on KVN Promos.

9. Reporting & Communication

  • All reporting is digital-only (email, dashboards, online tools).

  • No physical reporting, printed documents, or in-person reporting will be provided.

  • Reporting format and frequency depend on the agreed scope.

10. Platform Acceptance on Client’s Behalf

By engaging KVN Promos, you authorize us to:

  • Accept platform terms, policies, and updates on your behalf

  • Configure tools, accounts, and integrations required for service delivery

You agree to be bound by such platform terms.

11. Intellectual Property

  • All strategies, frameworks, methodologies, drafts, and source files remain KVN Promos property until full payment is received.

  • Unauthorized reuse, resale, or reverse engineering is prohibited.

  • KVN Promos may showcase non-confidential work for portfolio and marketing purposes.

12. No Exclusivity

Unless expressly agreed in writing:

  • Services are non-exclusive

  • KVN Promos may work with competitors or similar industries

13. Indemnification

You agree to indemnify and hold harmless KVN Promos, its directors, employees, and partners from any claims arising due to:

  • Client-provided content, instructions, or representations

  • Regulatory, advertising, or compliance violations

  • Intellectual property disputes

  • Data privacy or consent-related issues

14. No Legal, Financial, or Compliance Advice

All services provided are marketing and technical services only.

KVN Promos does not provide legal, financial, tax, or compliance advice.

Clients are responsible for obtaining independent professional advice where required.

15. Service Suspension Rights

KVN Promos may suspend services immediately, without liability, if:

  • Payments are delayed

  • Client breaches platform or legal policies

  • Unethical, illegal, or high-risk requests are made

  • Required access or approvals are withheld

Suspension does not waive payment obligations.

16. Security & Data Disclaimer

KVN Promos is not liable for:

  • Hacks, malware, cyberattacks, or unauthorized access

  • Data loss caused by hosting providers or third-party systems

  • Client-side security misconfigurations

17. Force Majeure

KVN Promos shall not be liable for delays or failures caused by events beyond reasonable control, including:

  • Natural disasters, pandemics

  • Cyber incidents or internet outages

  • Platform shutdowns or infrastructure failures

  • Government actions or regulatory changes

18. Limitation of Liability

To the maximum extent permitted by law:

  • KVN Promos shall not be liable for indirect, incidental, or consequential damages.

  • Total liability, if any, shall be limited to the fees paid for the specific service giving rise to the claim.

19. Governing Principles & Dispute Resolution

These Terms shall be governed by international commercial principles.

Any disputes shall be resolved through exclusive arbitration, with courts approached only for enforcement.

20. No Class Actions

You agree that:

  • Claims must be brought individually

  • No class, collective, or representative actions are permitted

21. Survival of Terms

Clauses relating to:

  • Payments

  • Intellectual property

  • Liability and indemnity

  • Disclaimers

shall survive termination of services.

22. Entire Agreement

These Terms, together with any written proposal or contract, constitute the entire agreement.

No verbal assurances or informal communication shall be binding.

23. Acceptance by Use

By accessing the website, submitting forms, making payments, signing proposals, or continuing services, you confirm full acceptance of these Terms and Conditions.

24. Contact Information

KVN Promos

Website: https://kvnpromos.ae

Email: hello@kvnpromos.ae

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